We use documented standard operating procedures—hundreds of them—so that nothing is missed during onboarding and throughout the length of our client relationship. Digital performance marketing campaigns are about large volumes of varied data moving at high velocity. SOPs are one way we keep everything, and everyone, on track.
We build a solid foundation. That includes a patient and comprehensive discovery process, working with key stakeholders, search engines and your prior agency.
Our plans include milestones to measure ROI progress month-over-month, so campaign owners can celebrate, replicate—and report—what works across the organization.
We assign a digital performance media account manager, available 24-7, to serve as the primary day-to-day contact and point person for the campaign. This senior-level team member is also the project manager to align all client service, strategy, data management and analytics team members as needed.
We schedule weekly status calls with the client team during the initial consulting phase to coordinate the set-up, launch, and the multiple moving pieces of the projects.
Every quarter, we lead a formal business review meeting at the client site to discuss campaign performance and plans for the upcoming months. This presentation provides an executive-level overview, which includes analysis of each campaign program and recommendations on future digital media strategies.
At Brunner, we have the proprietary tools, the user-friendly reporting interfaces, the advanced bidding technologies. Just like some of the big agencies.
But what puts us in the top 5% in the country?
If you want a digital partner who will outperform any agency you have worked with in the past, let’s talk.